I. Formalization of the contract:
You can only place an order on our Website if you are a consumer, not a reseller. You must be 18 years of age or older to purchase products through our Website. The orders that you place through the Website for the products offered by MyWishCam on said Website are only an offer to enter into a sales contract. The sales contract will only be effectively concluded when MyWishCam confirms the order by email. Until you receive that confirmation, you can cancel the order.
You guarantee that the information you provide to MyWishCam in the application or order is accurate and complete. MyWishCam is not required to accept an order. MyWishCam will have the right at any time to verify an order in advance or to reject an order without giving reasons. If MyWishCam does not confirm your order within ten business days, it will be considered rejected.
ll- What do we do with your data?
Whenever you register, or buy on our site, personal data such as name, surname, address, email, and telephone number are collected. These data are only used solely and exclusively to contact you, for any purchase or promotion, and to ship the products. They are never supplied to third parties.
III- Payment methods.
We use multiple payment methods, you can make your payments through Bancolombia to our savings account 00700002804 in the name of Distribuidores Blandon SAS con Nit. 901486332. Additionally, you can pay in cash, by means of a dataphone to our messenger, or online with any credit card, PSE and all cash payment methods in Colombia through the EPAYCO payment gateway.
A WishList is understood as a wish list that a user makes of the products that draw attention to our site, this list is made in order to be published in various media and social networks by the same user, and that other people have the possibility of buying a product from their list for said user.
MyWishCam can request additional verification to a buyer if it sees it necessary, these can be photos of the identity document of the credit card holder and photo of the credit card hiding all the data and numbers except the name and the last 4 digits of the card, which must match the buyer's information.
If someone buys a product from your Wishlist and it is out of stock, the money will be returned to the user.
If the same person buys more than 1,500,000 Colombian pesos in a single day, additional verification will be requested and the products will not be sent until said requirement is met, and at least 3 business days have passed.
V- Returns and Guarantees.
All products published on our site have a minimum 30-day warranty for manufacturing defects, some have a longer warranty time than others, below we will show the times.
ELF: 30 DAYS
ELIXIR: 1 YEAR
EROTIC: 30 DAYS
EROTIKA: 30 DAYS
KIIRO °: 6 MONTHS
LOVENSE: 6 MONTHS
MAPALE: 30 DAYS
NUTRI SANT: 30 DAYS
MAX POWER: 30 DAYS
PORNHUB: 6 MONTHS
SATISFYER: 1 YEAR
SEVENTY: 30 DAYS
WHITE BRAND: 30 DAYS
SVAKOM: 1 YEAR
WET: 1 YEAR
WE-VIBE: 1 YEAR
A factory defect is when you receive a product with flaws that are clearly due to quality and / or manufacturing problems. Such as non-vibrating motors, material defects, general imperfect. In order to apply to the guarantee, the product cannot present obvious symptoms of abuse, misuse or improper handling of it.
There is no cost to request a guarantee, it is done through our hotlines and the time depends on the delay in which the corresponding brand responds to us.